HARBORTOWN POINT MARINA RESORT & CLUB
RESERVATION TIPS
As early as possible each year Owners must make arrangements for their week regardless if they are coming on site or exchanging. All reservation requests must be in writing.
FOR ON-SITE RESERVATIONS,
A written confirmation will be mailed to you within a week of receipt of your Reservation Request. Your room number will be assigned at the time you make your reservation. If a water view room is important, or you prefer a specific floor, make your reservations early and specify your room preference. You do not need to wait until you have received your Assessment Statement each year to make a reservation. You may prepay fees and make your reservation early.
If you want to let a family member or friend use your unit for all or a portion of your week, written authorization is required. Give us a call and we will provide you with the necessary form. Remember, you are responsible for the actions of your guests - you can be charged for damaged property and extra costs incurred by your guests.
You may cancel your reservation without penalty by giving notice at least fifteen (15) days prior to check-in. Management reserves the option to assess $25.00 for reservations that are rescheduled more than once. Before canceling, please be aware that the Association may not be able to confirm another reservation in the same year. If you fail to cancel a reservation at least fifteen (15) days prior to Check-in Time on the first day of your reserved use period, you will be considered to have used the entire period for which the reservation was made whether or not you actually occupy the Unit, unless the Association is able to fill that vacancy with a reservation of another Owner.
FOR EXCHANGE RESERVATIONS: If you plan to deposit your week for exchange, you do not need to know your travel dates at the time you make a Reservation Request for a week assignment - you need only be certain of the Exchange Company you plan to use, as once your Week Assignment is given to them for Deposit, it can not be canceled. We will assign a Vacation Week for Deposit to you - which will allow ample time to make your Deposit with the Exchange Company of your choice. Allow seven to ten days for receipt of your written confirmation from us. As soon as you receive your written confirmation:
MAKE YOUR DEPOSIT IMMEDIATELY! INTERVAL INTERNATIONAL, RCI, FAX, AND INDEPENDANTS TAKE DEPOSITS OVER THE PHONE!
FAX (Fairfield Exchange) (800) 251-8736
FAX will accept Your Deposit up until two weeks prior to travel date
http://www.efairfield.com/
RCI (800) 338-7799
http://www.rci.com/ctg/cgi-bin/RCI
INTERVAL INTERNATIONAL (“II”) (800) 828-8200
http://www.intervalworld.com/cgi-bin/iworld/start
II will accept your Deposit up until sixty days prior to the travel date for a standard exchange. If your Deposit is received between sixty days and two weeks prior to the travel date, your Deposit will be considered “late” and your Travel Request will be restricted.
DONITA'S DIAL AN EXCHANGE
http://www.dialanexchange.com.au/default_fs.asp
Boutique exchange group that has no membership fee.
MAKE CERTAIN YOU RECEIVE A WRITTEN CONFIRMATION FROM THE
EXCHANGE COMPANY WITHIN TWO WEEKS AFTER MAKING YOUR DEPOSIT!
DO NOT ASSUME EVERYTHING IS AS IT SHOULD BE!
Please remember - if you are a Prime Season owner, your reservation must be within the designated Prime Season, usually around late May, through mid-September. This does not preclude you from traveling throughout the year with an exchange - however you must withdraw a week from Harbortown Point during the designated Prime Season to deposit with the exchange company. We have had the unfortunate experience of talking with Prime Season Owners who called too late in the year to make reservations because they understood - because they are a Prime Season Owners, they could make their reservations at any time during the year.
For any questions that you may have, please contact Owner Services at 805/650-9273, ext. 365.