Tel: 805/650-9273 Fax: 805/658-6337 E-mail: point@ west.net
As early as possible each year Owners must make arrangements for their week regardless of if they are coming on site or exchanging. All reservation requests must be in writing.
If you want to let a family member or friend use your unit for all or a portion of your week, written authorization is required. Give us a call and we will provide you with the necessary form. Remember, you are responsible for the actions of your guests - you can be charged for damaged property and extra costs incurred by your guests.
You may cancel your reservation without penalty by giving notice at least fifteen (15) days prior to check-in. Management reserves the option to assess $25.00 for reservations that are rescheduled more than once. Before canceling, please be aware that the Association may not be able to confirm another reservation in the same year. If you fail to cancel a reservation at least fifteen (15) days prior to Check-in Time on the first day of your reserved use period, you will be considered to have used the entire period for which the reservation was made whether or not you actually occupy the Unit, unless the Association is able to fill that vacancy with a reservation of another Owner.
FOR EXCHANGE RESERVATIONS:
FAX (Fairfield Exchange) (800) 251-8736
RCI (800) 338-7799
INTERVAL INTERNATIONAL (II) (800) 828-8200
DONITA'S DIAL AN EXCHANGE
MAKE CERTAIN YOU RECEIVE A WRITTEN CONFIRMATION FROM THE
Please remember - if you are a Prime Season owner, your reservation must be within the designated Prime Season, usually around late May, through mid-September. This does not preclude you from traveling throughout the year with an exchange - however you must withdraw a week from Harbortown Point during the designated Prime Season to deposit with the exchange company. We have had the unfortunate experience of talking with Prime Season Owners who called too late in the year to make a reservation because they understood that because they were a Prime Season Owner, they could make their reservations at any time during the year.
Any questions that you may have can be answered by Owner Services at 805/650-9273, ext. 365